Found out that they don't have support in Singapore. Bought a brand new reel and found that it was not working after using it. Sent it to 2000 Tackles in January and since, I have been waiting and waiting and still "waiting for parts".... Virtually, zero support locally in Singapore, so everything has to be done in Malaysia. And yet in Malaysia, they do not have parts in the company !!! And ask them to upsell me a new reel so at least I have a reel to use, and they refused. Ask them to lend me an old reel, and they say cannot. Alamak, worst company to deal with. Just want to highlight this to the local community.